Odoo for Hospitality & Hotels: Industry Guide

Why Odoo for Hospitality?

Hotels and resorts manage rooms, reservations, restaurant/bar, housekeeping, events, and guest relationships. Odoo provides an integrated platform: the POS handles restaurant sales, CRM manages guest relationships, Events handles conferences, and Accounting ties everything together.

Key Modules

Room Management

# Rooms as products with custom attributes:
# Product: Standard Room
#   - Room Type: Standard, Deluxe, Suite, Presidential
#   - Capacity: 2 adults + 1 child
#   - Amenities: WiFi, TV, minibar, balcony
#   - Floor: 3rd floor
#   - View: Garden / Pool / Sea
#   - Rate: $150/night (seasonal pricing via pricelists)

# Room status tracking:
# - Available
# - Occupied
# - Reserved
# - Under Maintenance
# - Housekeeping Required

Reservation Workflow

# 1. Guest inquires (website, phone, OTA)
# 2. Check availability (calendar view)
# 3. Create reservation (sale order with room product)
# 4. Collect deposit (online payment or at check-in)
# 5. Pre-arrival: send confirmation email
# 6. Check-in: mark room as occupied
# 7. During stay: F&B charges via POS, spa bookings
# 8. Check-out: final invoice with all charges
# 9. Post-stay: satisfaction survey, CRM follow-up
# 10. Housekeeping: mark room for cleaning

Restaurant & Bar POS

• Table management with floor plan
• Kitchen display system for orders
• Split bills and room charging
• Happy hour pricing (time-based discounts)
• Menu management with daily specials
• Room service ordering
• Bar tab management

Seasonal Pricing

# Use Odoo pricelists for seasonal rates:
# Pricelist: Peak Season (Dec-Feb, Jul-Aug)
#   Standard Room: $250/night
#   Deluxe Room: $400/night
#
# Pricelist: Off-Season (Mar-Jun, Sep-Nov)
#   Standard Room: $120/night
#   Deluxe Room: $200/night
#
# Weekend surcharge: +20%
# Long stay discount: 10% for 7+ nights
# Corporate rate: custom pricelist per company

Guest CRM

• Guest profiles with preferences (room type, pillow, allergies)
• Stay history (dates, rooms, spend)
• VIP/loyalty status tracking
• Birthday and anniversary reminders
• Feedback collection and follow-up
• Repeat guest recognition

Event Management

• Conference room booking
• Banquet and wedding packages
• Catering management linked to restaurant
• AV equipment tracking
• Event invoicing with deposit and balance

Housekeeping

• Room cleaning schedule (daily, checkout, deep clean)
• Housekeeping staff assignment
• Room status update (dirty → cleaning → clean → inspected)
• Linen and amenity inventory tracking
• Minibar restocking

DeployMonkey for Hotels

Deploy Odoo for your hotel on DeployMonkey. The AI agent configures room management, POS for restaurant, housekeeping workflows, and guest CRM. Manage your entire property from one platform.